Outsider Granny
Free Shipping on orders over 150€
Returns within 14 days from reception.
All customs & Taxes included for E.U and U.S.A orders.
We offer money refunds. No codes, no gift cards.
Description
Oh, the good old times! Back in the day, we would spend lots of time cutting pics of our favourite singers, groups and actors to decorate our notebooks and folders. A way to express ourselves during those hard times known as the teenage years. Especially living in a world prone to standardisation and normalcy. But who said that we should have stopped doing it after that?
Details
• Knitted sweater
• Hevayweight construction
• 100% Organic cotton
• Ribbed trims
• Made in China
CARE
If you need to wash the sweater, we recommend always doing it by hand with cold water and never using softener. Do not wring out the garment and always dry it on a flat surface.
• Gently-hand wash.
• Do not bleach.
• Do not tumble dry.
• Low iron max 110ºC
Shipping & Returns
Express Shipping
🇪🇸 Spain 5€: Correos Express 48H.
🇪🇺 Europe from 5€: Fedex 72H & Mondial Relay
🇬🇧 UK from 5£: Fedex 72H & Royal Mail.
🇺🇸 USA from 15$: Fedex 72H.
🌎 Worldwide from 25$: DHL 5 days.
International shipments may vary depending on their weight.
Returns
All orders from EUROPE can be returned within 14 days from receiving the order.
-Please be aware that outlet and discounted items can´t be refunded, in that case we provide a voucher valid for 6 months.
-There are no returns and exchanges on orders placed outside of European Union. (Including U.K)
-We will refund you within 48H after receiving the products.
Order Tracking
We will provide you a tracking code and we will update you when the package is on its way.
TRACK YOUR ORDER
If you need to add extra information on the address regarding delivery timings or custom indications, you can leave us a note with your order.
How to return your order
You will find a printed-return note with our address and extra details to return back your order.
Before returning back your item, contact us at online@outsidersdivision.com, we will clarify all doubts you might have.
For Spanish orders: we can provide you with a shipping label for collection.
FAQS
Do you make Custom sizes?
Being a small brand gives us the change of produce small orders and custom clothing. If you need a particular size, do not hesitate to write to us at info@outsidersivision.com with your measurements and we will give you all the information.
We will need about 3-4 weeks to get done the custom piece.
How long does it take to get my shipment?
We prepare orders 24 hours from receipt, although sometimes we may have delays due to high volume.
Please be patient, we are a small company.
SPAIN Orders: delivered in a maximum of 48 hours.
EUROPEAN Orders: Delivered between 3 to 5 days.
WORLDWIDE Orders: Delivered between 4 to 7 days.
What payment methods do you accept?
We accept most major credit or debit cards these include: Visa, Master Card and Maestro an Amex.
You can also pay through Paypal, Klarna, Amazon Pay, Google pay and Apple pay.
Sizing Doubts
We can send you extra information on the measurements of any product. Also custom images can be provided. We would love to solve any questions you have.
You can write us by whatsapp or by email at online@outsidersdivision.com
If you have any problem with the shipment, we will contact our shipping agency and assist you until we solve the issue.
Can I return my order?
YES. All orders from Europe can be returned within 14 days from receiving the order. It´s important that you keep the product intact and all the labels attached. You will find a printed-return note with our address and extra details to return back your order.
There are no returns and exchanges on orders placed outside of Europe.
We will refund you within 48H after receiving the products. Please be aware that outlet or reduced items are not refundable.
Can I exchange for another size?
In the case of needing a size exchange, we will keep the desired item for you until we receive the return. So you won't have to worry if stock is limited.
You can also submit a new order and return the original purchase, we will refund you within 48H.
For exchanges queries please contact us at online@outsidersdivision.com
How we do it
Discover our Unboxing Experience
Playful Unboxing
You will find a handwritten dedicatory with some stickers and postcards inside your order.
Protected & Secured Shipments.
Clothes are wrapped with our custom silkpaper.
We use printed papertape and quality boxes and envelopes.
Colourful Packaging.
Discover all the Outsiders Division stationary and details all around the packaging.
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